Privacy Policy

1. Who We Are

JobLeap is operated by NETWORK ABILITY LTD, a company registered in Ireland. We provide remote work consultations, skills training, and job placement services to individuals seeking remote employment opportunities.

Data Controller: NETWORK ABILITY LTD
Address: 52 LOWER SANDWITH STREET, DUBLIN 2 co. Dublin, Ireland
Email: info@jobleap.org
Phone: +353 87 540 6271

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Register for our services
• Complete forms on our website
• Participate in our training programs
• Apply for job opportunities through our platform
• Contact us with inquiries
• Subscribe to our newsletters

2.1 Personal Information

The personal information we may collect includes:

• Contact information (name, email address, phone number, postal address)
• Professional information (CV/resume, work history, qualifications, skills)
• Educational background
• Career preferences and goals
• Account credentials
• Payment information (for paid services)
• Feedback and survey responses

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on our website
• Links clicked
• Access times and dates

We collect this information using cookies and similar technologies. For more information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Providing Our Services

• Delivering remote work consultations and training
• Matching you with suitable remote job opportunities
• Processing applications for remote positions
• Managing your account and profile
• Processing payments and transactions
• Providing customer support

3.2 Communication

• Sending service-related communications
• Responding to your inquiries
• Providing information about relevant job opportunities
• Sending newsletters and marketing communications (with your consent)
• Inviting you to events and webinars

3.3 Improving Our Services

• Analyzing usage patterns to enhance user experience
• Developing new features and services
• Conducting research and surveys
• Troubleshooting technical issues

3.4 Legal and Security Purposes

• Complying with legal obligations
• Enforcing our terms of service
• Protecting against fraudulent or illegal activity
• Ensuring the security of our website and services

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract: Processing necessary for the performance of our contract with you when you use our services
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services and providing a secure environment
• Consent: Processing based on your specific consent, such as for marketing communications
• Legal Obligation: Processing necessary to comply with our legal obligations

5. Data Sharing and Disclosure

We may share your personal information with the following categories of recipients:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Hosting and cloud storage providers
• Payment processors
• Email and communication service providers
• Analytics providers
• Customer relationship management systems

These service providers are contractually obligated to protect your information and may only use it for the specific purposes we direct.

5.2 Potential Employers

With your consent, we may share your professional information with potential employers or hiring organizations to facilitate job applications and placements.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request).

5.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

6. International Data Transfers

We primarily store and process your data within the European Economic Area (EEA). However, some of our service providers may be located outside the EEA. When we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as:

• EU Standard Contractual Clauses
• Adequacy decisions by the European Commission
• Other legally approved transfer mechanisms

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The duration of our contractual relationship with you
• Legal obligations to retain data for certain periods
• Relevant statutes of limitations
• Ongoing business needs

When we no longer need your personal information, we will securely delete or anonymize it.

8. Your Data Protection Rights

Under the GDPR and Irish data protection laws, you have the following rights:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request that we correct inaccurate or incomplete information about you.
• Right to Erasure: You can request that we delete your personal information in certain circumstances.
• Right to Restrict Processing: You can request that we restrict the processing of your information in certain circumstances.
• Right to Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to our processing of your personal information in certain circumstances.
• Right to Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your personal information.

To exercise any of these rights, please contact us at info@jobleap.org. We will respond to your request within one month. This period may be extended by two further months if necessary, taking into account the complexity and number of requests.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure network architecture
• Access controls and authentication procedures
• Regular security assessments
• Staff training on data protection

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Complaints

If you have concerns about our processing of your personal information, please contact us first at info@jobleap.org. If you are not satisfied with our response, you have the right to lodge a complaint with the Irish Data Protection Commission:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Website: www.dataprotection.ie

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

NETWORK ABILITY LTD
52 LOWER SANDWITH STREET
DUBLIN 2 co. Dublin
Ireland
Email: info@jobleap.org
Phone: +353 87 540 6271